BeautyLearn terms and conditions

The BeautyLearn platform (the “Platform”) is operated by Suggerimente S.r.l. a socio unico, whose registered office is at Via Monte Napoleone 8, 20121 Milan (MI), Italy, VAT number 12624250960 and certified email address suggerimente@pec.it (referred to as “BeautyLearn” or the “Operator”).

These Terms govern access to and use of the Platform by visitors, registered users, learners, instructors, schools and academies. Registering, purchasing, publishing content or continuing to use the services constitutes acceptance of the Terms then in force. Specific conditions shown at checkout, in the instructor workspace or in a separate written agreement supplement these Terms and prevail where they are incompatible.

• User: anyone who accesses or registers on the Platform.
• Learner: a User who purchases or is granted access to one or more Courses.
• Instructor: a professional, school or academy that submits and publishes learning content.
• Course: videos, text, images, attachments, certificates and other learning materials published on the Platform.
• Course bundle: a package providing access to the individual Courses expressly listed as included.
• PLUS: a monthly, annual or lifetime plan providing access to the included catalogue under the purchased offer.
• Available balance: accrued and confirmed amounts not already requested, after applicable adjustments.
• Qualified viewing: genuine viewing time recorded by the Platform after reasonable exclusion of duplicates, inactivity, automation, abuse and invalid traffic.

Users must provide accurate, complete and current information, keep their login details secure and promptly report unauthorised access. Accounts are personal and may not be transferred, shared, resold or used to circumvent licences, prices or access restrictions.

Users must not copy, record, download without permission, distribute, resell, decompile or expose content; interfere with security or streaming; use bots or automation; manipulate statistics, reviews or viewing time; upload malware or unlawful content; impersonate another person; or use the Platform fraudulently or unlawfully.

Users must be at least 18, or use the Platform with the consent and under the responsibility of a parent or guardian where permitted by law.

Prices, applicable taxes, plan duration and the contents of an offer are displayed before an order is placed. Payments are processed by Stripe or another provider named at checkout. Available cards, wallets and local payment methods depend on the country, device and payment-provider settings.

An order is complete once payment has been authorised and BeautyLearn has received confirmation. BeautyLearn may reject or cancel an order in the event of an obvious pricing error, unavailability, suspected fraud or failed payment and will return any amount collected. Discounts and promotions apply only for the stated period and conditions and are neither retrospective nor cumulative unless expressly stated.

Purchasing a Course grants a personal, non-exclusive, non-transferable and revocable licence to access it through the Platform. Ownership does not transfer, and the purchase does not permit downloading, public performance, commercial teaching, resale or sharing.

“Lifetime access” means access for as long as BeautyLearn keeps the Course and service reasonably available; it is not a guarantee that the Platform, Instructor or any particular item of content will remain indefinitely. A Course may be updated, replaced or removed for legal, technical or quality reasons. Where reasonably possible, BeautyLearn will take proportionate steps to reduce disruption for existing Learners.

Course bundles include only the Courses listed when purchased, unless the offer expressly states that future Courses are included.

PLUS provides access to Courses that are published and included in the PLUS catalogue during the plan term. The catalogue is dynamic: Courses and Instructors may be added, updated or removed. PLUS does not transfer ownership and excludes any service or product expressly left out of the offer.

Monthly and annual plans renew automatically for successive periods of the same length until cancelled, at the price disclosed before renewal subject to changes notified as required by law. Cancellation stops the next renewal but does not end access already paid for during the current term. A lifetime plan is paid once and remains active while BeautyLearn continues the PLUS service, subject to suspension for breach, discontinuation and other cases permitted by law or these Terms.

Consumers have the statutory 14-day cancellation right under the Italian Consumer Code, subject to legal exceptions. For digital content not supplied on a tangible medium, that right may be lost once performance begins with the consumer's prior express consent and acknowledgement that the cancellation right will be lost, where those declarations are collected at checkout.

To exercise an applicable right, the consumer must send an unequivocal statement using the contact details in section 20 and identify the relevant account and order. Mandatory remedies for non-conforming digital content and services remain unaffected. Outside cases required by law or expressly provided by the offer, payments are non-refundable after service activation and use.

Refunds, chargebacks, disputes, fraud and payment reversals may lead to access being withdrawn and Instructor revenue being adjusted.

Instructors operate independently. Nothing creates employment, agency, partnership, franchise or authority to represent BeautyLearn. Instructors must provide accurate identity, tax, qualification and payout information and update it when it changes. BeautyLearn may request supporting documents before publication or payment.

Instructors warrant that they are competent in the subject, provide accurate and safe information, maintain appropriate production quality, comply with applicable professional and health rules, and hold all rights and permissions required for videos, music, images, trade marks, models, recorded people, materials and certificates. Misleading claims, guaranteed outcomes and unauthorised medical advice are prohibited.

Instructors remain responsible for their professional activity and for tax, social security, insurance and regulatory obligations. Any supporting documents provided by BeautyLearn are not tax or legal advice.

For each valid direct sale attributed to an Instructor's Course, the Instructor is credited with 70% of the amount actually received and recorded for that Course. BeautyLearn retains 30% for platform operation, hosting and streaming, payment processing, support, distribution, marketing and administration.

The split is calculated on the price actually paid after discounts. VAT, withholding and other tax elements are handled according to the Instructor's tax profile and applicable documentation. Refunds, chargebacks, unpaid transactions, fraud, cancellations and corrections reduce or eliminate the related revenue and may be offset against future balances. No Instructor share accrues where a Course belongs to BeautyLearn or has no economically attributable Instructor.

PLUS revenue is not treated as a direct sale of each Course. Each month BeautyLearn assigns 30% of recognised net PLUS revenue to the Instructor pool. Net revenue means amounts received after taxes, refunds, chargebacks, reversals and other applicable accounting adjustments.

For monthly recognition, monthly-plan revenue is recognised in one month, annual plans in 12 monthly portions and lifetime plans in 24 monthly portions. This accounting allocation does not change the User's purchased access period.

The monthly pool is allocated among Instructors in proportion to the qualified seconds viewed across their Courses compared with all qualified viewing in the PLUS catalogue for that month:

The calculation may exclude abnormal, inactive, duplicate or automated plays, viewing manipulated by an Instructor and other invalid activity. Platform records prevail unless a demonstrable error is shown. No allocation accrues in a period without qualified viewing, and no minimum income is guaranteed.

Direct-sale revenue becomes available after payment confirmation. PLUS allocations are confirmed after month-end and completion of the pool calculation. Amounts shown as estimated, processing or pending are not yet payable.

An Instructor may request payment once the Available balance reaches €100. If it is below €100, one request may be submitted per calendar month, normally after month-end close. A further request becomes available in the same month if the balance subsequently reaches €100.

Before requesting payment, the Instructor must complete their personal, tax and IBAN details. Payment depends on receipt of a valid invoice or, where legally permitted, occasional-services documentation, and on completion of checks. The net amount may differ because of VAT, withholding, offsets and legal obligations. The Instructor is responsible for selecting and complying with the correct tax status.

BeautyLearn may hold a payout for fraud checks, disputes, incomplete information, irregular documents, breaches of these Terms or legal requirements. Approved sums are paid by bank transfer or another notified method within ordinary administrative and banking timeframes.

BeautyLearn's trade marks, software, interfaces, graphics, databases and content remain the property of the Operator or the relevant licensors. Instructors retain ownership of their Content but grant BeautyLearn, for the publication period and the technically necessary period afterwards, a non-exclusive, worldwide licence, transferable to technical providers and sublicensable, to host, encode, reproduce, display, distribute, promote, preview and technically adapt Content for the service.

This licence includes use of the Instructor's title, name, image, trade mark, extracts and thumbnails in the BeautyLearn catalogue, search, communications and marketing relating to BeautyLearn and the Course. It does not allow BeautyLearn to claim authorship of the work.

Publication is not automatic. BeautyLearn may review profiles, Courses and later changes; request additions; reject or delay publication; correct metadata; limit visibility or monetisation; remove content; or suspend accounts where necessary for quality, safety, third-party rights, legal compliance or catalogue consistency.

If an Instructor changes a published Course, the previous version may remain live until the replacement is approved. Decisions are made proportionately using these Terms, reports, human review and technical systems. Instructors may request an explanation or reconsideration using the section 20 contact details.

Reviews may be posted only by Users with access to the Course and must describe a genuine experience. Purchased, coordinated, false, abusive or manipulated reviews are prohibited. BeautyLearn may verify and remove reviews without artificially changing their meaning.

A certificate records completion under the Course rules. Unless expressly stated, it is not a licence to practise, public accreditation, a recognised professional qualification or a guarantee of employment or income.

BeautyLearn uses external providers for payments, hosting, databases, email and streaming. Outages, maintenance, video processing, network unavailability or provider changes may temporarily affect the service. BeautyLearn takes reasonable continuity and security measures but cannot guarantee uninterrupted or error-free availability.

Features and compatibility may vary by browser, device, operating system, connection and territory. Users are responsible for their devices and internet access.

Courses are educational and do not replace individual medical, health, legal, tax or professional advice. Outcomes depend on experience, application and personal circumstances. BeautyLearn does not guarantee financial, professional or commercial results.

To the extent permitted by law, BeautyLearn is liable only for foreseeable direct loss caused by its own breach. Indirect loss and loss of profit, opportunity, data or reputation are excluded unless caused by intent or gross negligence. Nothing limits mandatory liability, consumer rights, liability for personal injury or any liability that cannot lawfully be excluded.

Instructors indemnify BeautyLearn against third-party claims arising from unlawful content or conduct, infringement of rights, false information or failure to meet their obligations, to the extent the claim is attributable to the Instructor.

Users may stop using the Platform and request account closure, subject to financial and record-retention obligations. BeautyLearn may suspend or close an account for a breach of these Terms, fraud, security risk, non-payment, abuse, unlawful content or an authority's order, informing the person concerned and allowing a response where appropriate and legally permitted.

Ending an Instructor relationship does not cancel rights already granted to Learners or accrued obligations. BeautyLearn may keep a Course available for a reasonable period to protect existing purchases unless removal is required by law or third-party rights. Validly accrued revenue remains payable after checks and adjustments; revenue from fraud or breaches may be withheld or offset where lawful.

BeautyLearn may update these Terms to reflect legal, technical, economic or service developments. Material changes will be notified with reasonable notice through the Platform or by email and apply from the stated date. Fresh acceptance will be collected where required by law. Changes do not retrospectively reduce accrued rights or override mandatory law.

These Terms are governed by Italian law. Consumers retain the mandatory jurisdiction of the courts for their place of residence or domicile. For relationships with professional Instructors, the courts of Milan have exclusive jurisdiction where legally permitted, unless otherwise agreed in writing.

Before starting court proceedings, the parties are encouraged to seek an amicable solution through the section 20 contacts, without affecting any applicable deadline, remedy or mandatory procedure.

If a provision is invalid or unenforceable, the remaining provisions continue in force. A failure to enforce a provision on one occasion is not a waiver.

Contractual communications may be sent to the email address associated with the account and are treated as received under applicable rules. Users must keep their email address current.

Operational requests may be submitted through the support channels available on the Platform. Personal data is processed under the privacy notice made available on the website.